© | | Privacy Policy | Disclaimer |
This privacy statement is subject to change without notice to the user. Please read this statement each time you visit the site so that you will be fully informed of the privacy policies and procedures of Purple Quay.
The purpose of this privacy statement is to inform the user of this site, of the procedures and practices Utilised by Purple Quay to keep your personal information private once you access this site. We believe that your privacy is very important.
For statistical purposes, Purple Quay collects certain quantitative information about each user to analyse, improve, and customize our site content, making the site more responsive to the user's needs. Purple Quay may collect certain personally identifiable information about each user using cookies. A cookie or small file may be placed on the user's browser to save useful information about the user's visit to Purple Quay’s site. Examples of such collected information may include the home server of visitors, but not the names or addresses of the users unless logged in through special invitation. Purple Quay does not sell, rent, or otherwise provide any personally identifiable information about you to any third party. Purple Quay will not knowingly disclose information collected about each user to parties not affiliated with Purple Quay unless required to do so by law.
Our privacy statement addresses only the use and disclosure of information that Purple Quay may collect from you. By accessing this site, you consent to and approve our privacy policies. This privacy statement is incorporated into and subject to the terms and conditions of this site as if set forth in full.
Purple Quay complies and works in accordance with the National Privacy Principles and the Privacy Act 1988. Purple Quay is committed to ensure the safekeeping and collection of personal information.
The information is collected via the Accounting or Financial planning firm.
The information we are provided includes:
The collection and use of personal information is only to facilitate the services we provide to your firm as requested by you.
We only use personal information for the purpose(s) for which it was provided to us and for directly related purposes (unless otherwise required or authorized by law) or consented to by you or your firm.
Purple Quay will only provide information to its staff and associated providers related specifically to the tasks requested by your firm.
The information will not be provided or sold to other institutions. If there is a legal situation, information may be disclosed in accordance with the law.
Your firm and staff can access the personal information you provide. Purple Quay will take the necessary steps to verify that you are a client of Purple Quay before providing the information to you.
Depending on the nature of the services we provide to you or the circumstances of collection, we may disclose your personal information to the following organizations or individuals:
We require our service providers to adhere to our privacy guidelines and to not keep, use, or disclose the personal information we provide them for any unauthorized purposes.
We have taken the necessary measures to ensure that our data integrity is not compromised. The data is stored for 10 years for compliance and auditing purposes and is removed thereafter.
Our secure delivery centre is equipped with the latest technology, infrastructure, and dedicated technical staff to ensure that our working environment provides complete reliability and security for our clients' data.
Our group companies are ISO certified, which means our offices and systems adhere to international best practices for information security management. We do not use third-party contractors to complete any work.
Biometric scanners and access cards are required for entry into our offices. Only authorized personnel are allowed into the office and processing centre. Physical documents, books, and other devices are prohibited in the processing centre. The entire office is monitored by CCTV. All PCs are desktops running a 'dumb terminal system'. The ability to save and store data on the PCs is disabled. CD-ROM drives and other external drives (USB) have been removed. Access to physical/removable drives (external hard drives) has been disabled. Printers and scanners are also not available within the processing centre. Staff are required to keep personal belongings, including bags, books or mobile devices in secure lockers provided outside the main processing centre.
Internet activity is heavily controlled, with websites required to be added to a "whitelist" before they can be accessed. Staff are unable to access personal emails from the office and work emails are unable to send data outside the office. Our intranet, internal portals, software and sites have IP Authentication in place to prevent access to these records outside our office premises. Access to our internal software is password protected with strength measurement. Passwords must also be updated regularly. All terminals include screen snapshots and are regularly audited to ensure that staff are following security guidelines.
All our terminals and servers are equipped with firewalls, antivirus software, intrusion detection and prevention systems to minimize any exploits or attacks. Our security software is kept always updated and as required. All PCs within our organization have an auto-lock feature to ensure they are not left unlocked. Wireless connections are prohibited within our back-office locations in India and Australia.
If there is a data breach that is likely to result in serious harm, we will take the following actions:
Contain the information leak and assess the actual damage caused by the breach.
Prepare a statement detailing the breach.
Immediately after providing the statement, notify each individual to whom the information relates, or who is at risk
If this is not possible, then we will:
We will also review and modify our systems and processes to ensure they are further secured against future breaches.
If you have any complaints in relation to privacy, please contact us via the email address or phone number provided on our website. We take privacy complaints very seriously. We will contact you within five working days of receiving your complaint and will endeavour to resolve your privacy concerns within 30 working days. If you are not satisfied with the way we handle your privacy concerns, you are entitled to contact the Office of the Australian Information Commissioner (OAIC), who may investigate your complaint further.
Complaints to the Office of the Australian Information Commissioner (OAIC) must be made in writing to the following address:
Director of Compliance
Office of the Australian Information Commissioner
GPO Box 5218
Sydney, NSW 2001
Phone: 1300 363 992
Website:
www.oaic.gov.au
This privacy statement outlines the policies and practices of Purple Quay regarding the collection, use, and disclosure of your personal information. We are committed to protecting your privacy and ensuring the security of any information you provide when using our website or services.
Purple Quay may receive and store personal information that you provide to us directly or through other means. This information may include your name, phone number, address, email address, feedback, or other details necessary for us to provide services.
We collect necessary information when you interact with us electronically or in person, access our website, for doing business or necessary services. This can include information provided during surveys, promotions, or customer support interactions.
Personal information is collected through various means, including interactions with our website, service provision, and from third parties wherever appropriate. We ensure that any third-party information received is protected in accordance with this Privacy Policy.
Purple Quay may use your personal information to provide necessary services, updates, and relevant information. We may also use this information to improve our offerings and better understand your needs.
Communication with you may occur through various channels, including telephone, email, SMS, or mail, to provide services or information.
We may disclose your personal information to employees, officers, insurers, professional advisers, or third-party service providers as required and only to the extent to deliver our services.
Personal information may also be disclosed to comply with legal obligations, protect our rights or safety, or in the event of business transfers or asset sales.
When visiting our website, www.purplequay.com.au we may collect certain information such as browser type, operating system, and previous website visited. This data helps us analyze site usage and improve our services.
Cookies may be used on our website to enhance user experience and provide relevant advertising. You can adjust your browser settings to reject cookies, although this may affect site functionality.
Links to third-party websites on our site are provided for convenience and do not imply endorsement. Purple Quay is not responsible for the privacy practices of external sites.
Purple Quay is committed to safeguarding your information and has implemented physical, electronic, and managerial procedures to prevent unauthorized access, modification, or disclosure.
While we take reasonable steps to protect your data, we cannot guarantee absolute security of information transmitted to or from our website.
Physical security ensures the safety and integrity of the physical infrastructure which consists of access control, perimeter security, environmental control, asset protection, monitoring and surveillance, and vendor security.
Data will be encrypted during transit and at rest. Regular audit and assessment will be conducted to ensure compliance with security policies and standards.
The key aspects of network security such as Firewalls and IDS/IPS, access control, network monitoring and logging, vulnerability management, incident reporting, network segmentation, and awareness training are implemented.
All critical systems are hardened with the industry standard endpoint solution, and it is placed in a protected area.
You may request access to personal information held by Purple Quay, and we will provide details in accordance with applicable privacy laws.
We reserve the right to deny access to information under certain circumstances as permitted by law.
This Privacy Policy may be updated periodically, and any modifications will be effective immediately upon posting on our website. We encourage you to review this policy regularly.
If you have concerns about our privacy practices, please contact us at info@purplequay.com.au We take privacy complaints seriously and will respond promptly.